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Why is my business not showing up on Google? A Perth troubleshooting guide

If your business is not showing up on Google, the cause is almost always one of five things: the site is not indexed, the site blocks or confuses crawlers, your Google Business Profile is unverified or incomplete, your site has no content matching what people actually search, or you are competing in a suburb-and-service market with no local signals. Work through the checks below in order — most Perth businesses find the culprit in the first fifteen minutes.

Two different problems get bundled into this question, so split them first: not appearing in the map pack (the map results with reviews) is usually a Google Business Profile problem; not appearing in the regular results is usually a website problem. You may have both.

Step 1: Is your site indexed at all?

Search Google for site:yourdomain.com.au (with your actual domain). If pages appear, you are indexed — skip to step 3. If nothing appears, Google either has not found the site or has been told to ignore it. New sites can take days to weeks to be discovered without help; sites that have been live for months and still show nothing usually have a blocking problem.

Set up Google Search Console (free) and submit your sitemap. Search Console is also where Google tells you about every problem in the rest of this guide — a business relying on search without it is flying blind.

Step 2: Is something telling Google to stay away?

  • A noindex tag: view your page source and search for "noindex". Site builders and WordPress both have switches ("Discourage search engines from indexing this site") that are routinely left on after launch.
  • robots.txt blocking: visit yourdomain.com.au/robots.txt. A line reading "Disallow: /" under "User-agent: *" blocks everything.
  • The site renders nothing without JavaScript: if your content only exists after heavy scripts run, crawlers can miss it. This is also why AI search tools, which do not run JavaScript at all, cannot read many builder sites.
  • A recent redesign that changed every URL without redirects: your indexed pages now 404 and drop out of the results one by one.

Step 3: Fix your Google Business Profile

For "near me" and suburb-level searches, the map pack is the primary battleground, and it is driven by your Google Business Profile, not your website. Claim the profile, and note that Google now typically requires video verification for new profiles — a walkthrough video proving your business operates where and as claimed. Many businesses stall at this step and remain invisible without realising verification never finished.

Once verified: choose the most specific primary category, fill hours accurately (being open at search time is now a significant local ranking factor), add photos of real work, and build a steady flow of reviews — recent research shows consistent review velocity now matters more than a large stale total. Then make sure the profile links to your site and your site displays the identical business name, address and phone number.

Step 4: Does your site say what buyers search?

Google matches queries to pages, not to businesses. If everything you offer lives on one homepage, you are asking a single page to rank for every service and suburb combination — it will rank for none. The structural fix is one focused page per meaningful service, with local relevance built in: what you do, where you do it, proof, and a clear path to enquire.

Be careful with the old advice of generating a page for every suburb: mass-produced near-duplicate location pages are now treated as spam under Google’s scaled-content policies. A few genuinely differentiated pages for the areas you truly serve outperform fifty templated ones — and are all Google will tolerate.

Step 5: The competitive reality check

If all the above checks pass and you still are not visible, the remaining explanation is competition: the businesses outranking you have more focused content, faster sites, more reviews and more third-party mentions. That is not a hack problem; it is a structure-and-consistency problem compounded over time. The good news for Perth specifically is that most local competitors are under-optimised — genuinely well-structured local sites remain rare enough here that methodical work moves rankings faster than it would in Sydney or Melbourne.

Frequently asked questions

How long does it take for a new website to show up on Google?

Typically a few days to a few weeks for indexing once a sitemap is submitted through Search Console. Ranking competitively for commercial terms takes months of accumulated signals — indexing is the start line, not the race.

Why does my business show on Google Maps but not in normal search results?

The map pack and organic results run on different systems. Maps visibility comes from your Google Business Profile; organic visibility comes from your website’s content and authority. Showing in one but not the other tells you which asset needs work.

Do I need to pay Google to show up?

No. Google Ads buys the labelled ad slots; organic and map rankings cannot be bought. If an SEO provider implies they have a relationship with Google, that is a red flag.

My site used to rank and disappeared. What happened?

Usual suspects: a redesign that changed URLs without 301 redirects, an accidental noindex during an update, a hacked or deindexed site (check Search Console’s manual actions report), or a competitor set simply overtaking stale content. Search Console narrows it down quickly.

Sources

Invisible on Google and not sure why?

The $350 website rescue audit covers indexing, Search Console, Google Business Profile and site structure — you get a plain-language diagnosis, and the fee is credited toward any fix-up.

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Published 19 July 2026 by the Fantom Labs studio team, Perth WA.